Privacy Policy

This Privacy Policy outlines the practices and procedures regarding the collection, use, and disclosure of personal data when you engage with our services, including SMS communication. By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation: Words with initial capital letters have specific meanings, which apply regardless of singular or plural form.

Definitions

Account: A unique account created to access the Service or parts of the Service.
Affiliate: An entity that controls, is controlled by, or is under common control with another party.
Company: Refers to Total Hot Water Tank Inc., located in Vancouver, British Columbia, Canada.
Cookies: Small files placed on your devices containing details of your browsing history.
Country: Canada.
Device: Any device that can access the Service (e.g., computer, mobile device).
Personal Data: Any information that can identify or be used to identify you.
Service: Refers to the website and related services provided by Total Hot Water Tank Inc.
Service Provider: A third-party entity that processes data on behalf of the Company.
Usage Data: Automatically collected data from your use of the Service, including device information and interactions.
Website: Refers to https://www.totalhotwatertank.com.
You: The individual accessing or using the Service.

2. Collecting and Using Your Personal Data

Personal Data: When using our services, we may collect identifiable information such as:

Email address
First and last name
Phone number
Address (city, province, postal code)

Usage Data: We collect information like your IP address, browser type, visited pages, and time spent to improve service functionality.

Tracking & Cookies: We use Cookies to enhance your browsing experience. You can disable Cookies in your browser settings, but some features may not work correctly.